Collection/Finance

Intelligent Collection Solution for Easy Debt Recovery

Automate your debt recovery process and successfully collect past-due invoices, delinquent amounts, and attain higher promise-to-pay ratio.

Elision’s omnichannel communication solution helps recovery agents with higher connect rates and better coverage to make the recovery process efficient and increase the collections for your brand.

Smoother Collection Processes

Effective Communication Between Collection Agencies & Debt Payers

Accurate On-Time Payment Reminders

Higher and Swifter Receivable Recoveries

Our Esteemed Clients From Finance Management

products & services

Empower your business with the finest debt collection solutions and recover debts at a much faster rate

Leverage our unique and refined call center collection integration software to get simplistic solutions for your business challenges and get on-time debt recoveries.

Collection Module

Utilize our collection module for features like payment utility for collection, caller id shuffling, sticky agent, etc., making the collection process streamlined & productive for agencies.

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Omnichannel Solution

Leverage our omnichannel solution that offers to connect customers on multiple communication access points via a single platform & enhance agent productivity & cuts down the bad debts.

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Challenges

Simplify Your Business Challenges with Our Debt Collection Software

Our solution taps into the most challenging areas of your collection process and offers advanced features to counter those challenges.

Difficulty in Collecting the Debt from the Customers

Getting unpaid dues from the customers is no easy feat as customers always have multiple excuses and reasons to not pay their debt on time which our collection module counters with best outcomes and eventually increases collections.

Low Call Connectivity Because of Recovery Calls Avoidance

Collection agents always find it challenging to connect with the customers as people do not attend to recovery calls which can be successfully resolved leveraging our feature-rich solutions like alternate number dialing, disposition based dialing and many such features.

No Payment Utility – Do Not Call Paid Customers

Customers often get irate and switch to some other company for services if they keep getting calls or messages from collection agencies for the debt they have already paid which our feature-rich solution handles with care.

No Auto Reminders via Multi Channel (SMS, WhatsApp & Call)

Customers usually find it troublesome to connect with the business through a single access point which may cost them more time so we cater to this problem by providing a reliable omnichannel solution that makes communication process possible through several platforms.

our advantage

Resolving Challenges with Elision’s Intelligent Solutions

We take each challenge faced by our clients with sheer passion, and determination, and delve deep into the core of the problem to find the most simplistic and effective solution to counter those challenges and increase collections for your agency.

Call Scheduling and Messaging for Automated Follow Up

Let your debt collection agent make the most from their calls by utilizing the auto call. Message scheduling feature that automatically calls or messages the customer on the date they promised to pay their debts and get collections back in time.

Automate Number Shuffling

Call your customers with a different number every time you make an attempt to connect with them and achieve increased connectivity and better chances of debt recovery.

Managing and Assisting FOS

Ease the recovery process for your field agent by providing them with accurate data on the last communication status of your recovery agent with the customer and establish a connection of trust between your brand and the customer.

Alternate Number Dialing

Increase the connect rate with your customer by leveraging this practical feature of alternate dialing which successively calls all the substitute numbers of the customer and helps you reach the customer by all means.

Payment Utility for Collection

Leverage our payment utility for collection feature to filter out the customer numbers that have already paid their dues. It saves significant time for the recovery agents and ensures that customers don't get irate because of the redundant calls.

Empower Your Business with Transparent & Efficient Debt Recovery Processes with Elision’s Collection Solution.

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Frequently Asked Questions

Major commonly asked questions by Collection agencies, are answered for you.

  • Why does a business need collection software?

    A collection software is a great tool that can lead to high recovery ratio, reduce bad debt write-offs, improve the profitability of operations and maintain good relationships with the customers provided your collection agents properly focus on their KPIs and make the most of the features of the collection software.

  • Some of the most needed features in a debt collection software are:

    – Payment Utility for Collection
    – CRM with call center collection integration
    – Automation for call connect
    – Automatic payment reminders
    – Sticky agent
    – Caller ID Shuffling
    – Monitoring and analytics tools
    – Alternate Number Dialing

  • It all depends on the features you intend to use. However, it is always advised to go with the best collection software that consists of all necessary features if you wish to make your workflow truly efficient and performance-oriented.

If you have any other questions, please contact us

Recommended Reading

Insights

Check out our latest blogs to get tips on making the best out of your collection processes:

Collection Agency Tools & Tips

Tips and Strategy to Improve Collection in Collection Centers

Collection Agency Tools & Tips

How to Improve Results of Collection Calls?

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Our experts can resolve your customer engagement issues

Book a free consultation with our expert and see why more than 25000 users across 50 countries trust Elision for their communication needs.
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