Click2Call Service – A Breakthrough Technological Leap in The Domain of Web Connectivity
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Technological advancement is for the betterment of mankind. Click2call is one such revolutionary leap which is investing authoritative powers in the hands of the consumers.
- You put a link on your website
- After navigating through your site, if the consumer feels the urge to learn more about the product/ service being offered, he would press the click2calll button.
- The feature would provide click-through connectivity from the site allowing the consumer to directly chat with the call center representative. As soon as the consumer keys in his contact number, the call center staff would start a call with him/ her
- The service allows bridging of 2 mobile numbers as soon as the recipient accepts the call request
Sterling Features of the Service:
The click2call service is a breakthrough in terms of new generation connectivity. The service dials both the users interested in starting a conversation. As soon as the call recipients answer to the call, the service initiates web based vocal connectivity between them. Both the parties can then carry on with the conversation for the interested length of time.
There are umpteen number of superlative features associated with this service.
- As an implementer of the service, you have the independence to choose the nature of click2call interface that would best complement your offered services/ products
- The phone numbers to be used with this feature are not dictated by the interface. The implementer can exercise his discretion regarding choosing the numbers that would be dialed once the site visitor keys in his/ her contact number in the web interface. There is absolutely no restriction regarding the numbers to be used.
- The application programming interface (API) link would have to be integrated in a simple manner before the service can be used in its entirety. This is mandated by the fact that click2call feature is hosted as SAAS or Software as a Service model.
- The underlying HTML code that is used for integration of the API is simple and does not involve complex coding of intricate nature. The in-house software team can easily master the process and implement the same for an existing site.
- Click2call feature allows seamless routing of calls to any phone number irrespective of the nature of service provider and coverage of geographical locations.
- You can track and subsequently analyze the calls to gain insights by using the easy history and statistics section which has comprehensive reports pertaining to the call history and other parameters.
- Even if your organization is battling out the survival war on a shoe string budget, you can afford this revolutionary service. This is brought about due to the fact that you are not required to invest a single penny on setting up of elaborate infrastructure i.e. hardware or software.
You can get in touch with Elision reps to learn more.