Elision is a trusted name in offering unified telecom solutions to corporates and enterprises

With customer centricity as our focus, we create custom omni channel communication solutions to bring inbound and outbound communication to one single dashboard. Our ability to produce full stack telecom solutions gives way to a scalable, secure and user friendly software that offers a seamless customer experience.

Be it your need to engage clients via WhatsApp, eMail, SMS, Phone Calls or Social Media, our solutions will be functional and world-class.

Our Growth That Says the Unsaid

Customer centricity has been the #1 goal of people behind Elision. In the last 15+ years we have always believed in providing solutions to complex problems in a way that is functional.

Customer Presense

Countries Served

Awards & Recognition

Years of Experience

Clients That Make Us Proud

Having been partners in the success of our awesome patrons makes us proud.

our timeline

Elision’s Journey to Success

Journey which started back in 2007, Elision as a Team added many milestones to the tale of their success through out the years! Have a loot at our major timelines!
2007

We started our journey

The company started in 2007 with 4 team members and a small office in Ahmedabad with a clear aim - make telecommunication seamless, convenient, and affordable.
2014

Exceptional service award

After getting awarded for exceptional services by Sangoma, the company started offering call center integration services and expanded its clientele. The team consisted of over 25 people in 2014.
2016

Offering service to governments

When in 2016 the company started to offer services to governments, Elision had offices in Ahmedabad, Jaipur, Mexico, and the USA. The team had over 50 members by then.
2019

Won ‘Global Linker’ award

After winning the ‘Global Linker’ award and opening another office in Mumbai, in 2019, the company launched a breakthrough project “The Smart Infrastructure in a Smart City”.
2020

New office in Bangalore

2020 was great. From opening offices in Bangalore, United Kingdom to working on AI Technologies, we proudly provided critical support to the government during the Covid-19 pandemic.
2022

Healthcare industry solutions

From 2020-2022, our custom telecom solutions helped create a robust patient care helpdesk that was a boon in enhancing communication between the citizens and the government.
… and our journey continues
our promise & Advantage

Our Partnership Begins with a Promise

With Elision’s services being seamless and robust, we are committed to empowering organizations across the globe.

Our solutions are best suitable for SMEs, Enterprises and Government as we focus on giving a seamless customer experience even if that means offering super customized solutions.

Commitment.
Customer Centricity.
Solutions.

That’s our forte.

98%

Net Promoter Score

A Client Experience that Creates a Difference

With a single focus on providing the best customer experience, we follow a defined onboarding process to craft a customized journey.
1

Pain Analysis

We study your needs to find the deep seated unnoticed problems.
2

Solutions Mapping

We cater to your pain areas by suggesting functional solutions.
3

Application Perusa

We create a first level plan to finalize the solutions implementation.
4

Deployment & Implementation

We install the final solution at your location.
5

Solutions Training

We employ the solutions and start training your team.
6

Gauge Results

We evaluate the solutions and offer remedies in case of any gaps.

Major USPs of Our Service

Elision’s product is a complete suite that has myriad characteristics.

our products
  1. Omni Channel Availability - Voice, E-Mail, Chat, WhatsApp, and Social Media
  2. Unified View of Customer Journey
  3. Workflow Automation for Call Center Operations
  4. API Integrations with CRMs and 3rd Party Applications
  5. AI-Based Quality Monitoring
  6. CX Optimized Agent Dashboard
Our team

People Who Have Made all Our Achievements Possible

Behind great organizations are great minds. Our leadership has worked hard with a single focus to indulge their clients. And with the same mindset, we are ready to march into the future.
Join Our Team

To surround yourself with talented teammates and inspiring leaders

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Send a Business Inquiry

Initiate the process of converting your vision into a functional product

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Partner with Us

To affiliate with the leading telephony company and increase your wealth

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