Unified Telecom Solutions for corporates and enterprises to improve CX.

Our omnichannel communication products are right-fit for the organizations looking for increasing Efficiency, Customer Delight, & Profitability.

Our VoIP and telephony experts have implemented 900+ Omnichannel Communication Solutions for different industries like Healthcare, Automotive, Hospitality and Finance, BPOs, Collection, Real estate, eCommerce, Smart cities, Government, and More.

Customers

Calls/day

Users

Countries
Products & Services

What we do

Enterprise grade telecommunication products and solutions are built to support the growth of the fastest growing businesses.

DialShree: Award Winning Call Center Solution

DialShree is accredited with renowned awards as one of the world-class call center solutions for its revolutionary performance that surpasses customer expectations.

Interact with customer across all channels

Email, Voice, Social Media, Chat, …

Workflow automation

Automate business workflow to ensure flawless performance

360-degree customer interaction view

Gain access to all customer interactions for personalized conversation

Complete integration support

Inbuild integrations with multiple CRM and third-party applications

AI-powered voice analysis

Automate call monitoring to ensure superior quality services

Manage all types of business calls

Run survey, collection, customer care, and sales calls without any need to toggle among platforms

Innovative Products & Solutions We Offer

Enterprise grade telecommunication products and solutions are built to support the growth of the fastest growing businesses.

Help Desk Ticketing

An advanced tool modernizes the flow of customer grievance management to track and manage all raised grievances and support requests.

Smart City Solution

End-to-end systems for thriving smart cities automate and speed up different jobs to enhance the quality of life in smart cities.

IP PBX Solution

A telecommunication tool enhances business communication with thriving features to assure no important business call is missed.

Learn how Elision products can help you to improve customer experience

Get in touch with one of our experts!

Work

Success Stories

See how elision products have helped our clients meeting their business goal and implement better communication channels designed for their organizations.

Government

GMDA Smart City

Government

GMDA Smart City

Enhanced quality of life for citizens using a smart grievance management solution that automates the workflow of grievance handling

+ 97.25%

Citizen satisfaction

+ 80.72%

Resource utilization

+ 79.30%

Enhanced Car Deal Management

+ 59.65%

Increased Automotive Sales

Industries We Are Powering

More than 8 industries are empowered with our fit-to-purpose omnichannel communication products. Learn how our products are utilized and delivering their KPIs.

"Elision offers technology which supports latest requirement of market, their team is super supportive & proactive..."

Mr. Nabarun Dutta

Call Center Lead – Operations (Mahindra Insurance)

"It’s been pleasure working with you on relatively new technology for us, the Call Management ..."

Mr. Dhaval Rao

President - IT

Elision has been phenomenal in implementing custom business logics and support the business needs in a timely manner. Their ability of designing scalable system architecture has helped us to ramp smoothly to 500 seats. With their huge list of offerings, they are able to add value to each area of business to enable us offer best on board brand experience.

Mr. Muzaffar U Zaman

Director Operations, (GirnarSoft - CarDekho)

“DialShree has been a crucial element that has helped in fulfilling our company’s vision of providing customer-centric support...”

Mr. Herat Gandhi

Customer Service Head of Prudent Corporate Advisory Service Ltd

"In our business it is important to have good communications, we were looking for a more modern and cost effective ..."

Mr. Ashish Patni

Q-M Manager - Mantra Softech (India) Pvt Ltd

“As an outsource provider of Contact Center and BPO services for over 25 years spanning hundreds of clients ..."

Mr. Sean Gruwell

Managing Director

Overall experience is good, it is user friendly. Can make changes according to our needs!

Ms. Richa G.

Network Engineer, GMDA

It has provided all features we were looking for to improve our customer services. Our customers are extremely happy with our services after the implementation of DialShree.All patients get an easier and more professional way to reach out to our customer care team to get resolutions related to any queries they may have. The emergency alert system is exceptional in handling emergency cases. All in all, we have received an ideal communication and collaboration solution for our hospital.

Mr. Kishore Gojiya

Associate Head - IT

About elision

Connecting Businesses with 360-degree Communication Solutions

Nowadays, businesses need to stay connected with their customers, partners, vendors, and teams. Our company enables businesses to meet this mandatory need of staying connected with people via their preferred communication channels. We are renowned for adding innovative and technology-powered features to simplify and automate workflow, communication, and customer lifecycle with simple-to-use telephony solutions. We empower our team members, so they receive the much needed work culture that enables us to live up to our motto, “We Deliver What We Commit”.

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Book a free consultation with our expert and see why more than 25000 users across 50 countries trust Elision for their communication needs.
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